Privacy Policy

A legal disclaimer

1. Introduction

Welcome to Musical Tigers!
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under applicable laws, including the EU General Data Protection Regulation (GDPR) and relevant Romanian legislation.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal and non-personal information through the following methods:

a. Information You Provide Directly

Contact Forms – name, email address, phone number, and message.
Newsletter Subscription – name and email address.
Booking & Lesson Requests – name, contact details, and lesson preferences.
Donations, Purchases, or Payments – if applicable, payment details are processed securely by third-party payment providers; we do not store credit card information.

b. Information Collected Automatically

IP address
Browser type and version
Device information
Pages visited and time spent on the site
Cookies and similar tracking technologies (see Section 6)

This data is collected via cookies, analytics tools (e.g., Google Analytics), and server logs to help us improve user experience and website performance.

3. How We Use Your Information

We use your data to:

Respond to inquiries and lesson requests
Provide and personalize piano teaching services
Send newsletters, updates, and promotional content (if you’ve opted in)
Process payments and donations (if applicable)
Improve website functionality and content
Comply with legal obligations

We do not sell or rent your data to third parties.

4. Legal Basis for Processing

We process your data on the following legal grounds:

Consent – for newsletters, cookies, and marketing communications.
Contractual necessity – for providing piano lessons, workshops, or musical services you request.
Legitimate interests – for website analytics, service improvement, and security.
Legal obligations – when required by law.

5. Data Sharing and Third Parties

We may share limited data with trusted third parties for specific purposes:

Website hosting and analytics (e.g., Wix, Google Analytics)
Email marketing services (e.g., Mailchimp, if used)
Payment processors (e.g., Revolut, PayPal, Stripe)
Social media platforms (when you interact through share buttons or embedded media)

All third parties are required to respect your data privacy and comply with GDPR.

6. Cookies & Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device.

We use:

Essential cookies – required for site functionality
Analytics cookies – to understand how visitors use the site
Marketing cookies – for social media integrations and promotions (only if you accept)

You can control or delete cookies through your browser settings at any time. By continuing to use our site, you consent to our cookie policy.

7. Data Retention

We keep your personal data only as long as necessary for the purposes described above, or as required by law.

Newsletter subscriptions: until you unsubscribe
Contact inquiries: up to 12 months after last interaction
Payment records: according to fiscal regulations

8. Your Rights

Under GDPR, you have the following rights:

Access – receive a copy of your personal data
Rectification – correct inaccurate data
Erasure – request deletion (“right to be forgotten”)
Restriction – limit how we use your data
Objection – to processing based on legitimate interests or direct marketing
Data portability – receive your data in a structured, machine-readable format
Withdraw consent – at any time for consent-based processing

To exercise your rights, email us at alex.ciobanu.alrufei@musicaltigers.com. We will respond within 30 days.

9. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse. While no online system is 100% secure, we strive to protect your personal information using industry-standard safeguards.

10. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

11. Links to Other Websites

Our website may contain links to external platforms (e.g., SoundCloud, Spotify, Facebook, Instagram). We are not responsible for the privacy practices of these sites. Please review their privacy policies when you visit them.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal changes or improvements to our services. The revised version will be posted on this page with the “Effective Date” updated.